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PRIVACY POLICY

This website is operated by Little Horse Wines Ltd whose registered address is 1st Floor Ridgeland House, 15 Carfax, Horsham, West Sussex, RH12 1DY. (“We”) are committed to protecting and preserving the privacy of anyone visiting our website or communicating electronically with us.

 

This policy sets out how we process any personal data we collect from you or that you provide to us through our website. We confirm that we will keep your information secure and that we will comply fully with all applicable UK Data Protection legislation and regulations. 

 

Please read the following carefully to understand what happens to personal data you choose to provide to us, or that we collect from you when you visit this site. By visiting www.fincajosefina.co.uk you are accepting and consenting to the practices described in this policy.

 

The Personal Information that we collect is used only for providing and improving the service we give to you. We will not use or share your information with anyone except as described in this Privacy Policy. While we have your information, we will keep it up to date and protect it using appropriate security measures. FINCA JOSEFINA is a Wix Ecommerce Store; Wix’s privacy policy can be viewed here: https://www.wix.com/about/privacy

 

 

TYPES OF INFORMATION WE COLLECT FROM YOU

 

We may collect, store and use the following kinds of personal information about individuals who visit and use our website:

 

  1. Information you supply to us (directly provided data) which may include:

 

  • name

  • date of birth/age

  • email address

  • address

  • phone number

 

Examples of when you might supply this information include when you visit our website, place an order, make an enquiry, leave feedback or contact us directly.

 

  1. Information which our website automatically collects about you (system collected data). We may automatically collect technical information including the following: 

 

  • your internet protocol (IP) address 

  • browser type and version

  • operating system and platform.

 

We may collect this system collected data through the use of cookies.

 

COOKIES

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy https://support.wix.com/en/article/cookies-and-your-wix-site. We use only essential cookies.

 

HOW WE USE THE INFORMATION WE COLLECT

 

We use the information we collect from you in the following ways:

 

  1. Information you supply to us is used 

  • to provide you with information and services that you request from us (for example fulfilling your order)

 

  1. Information our website automatically collects about you is used:

  • to administer our website including troubleshooting and statistical purposes;

  • to improve our website to ensure that content is presented in the most effective manner for you and for your computer

  • to manage security and debugging as part of our efforts to keep our website safe and secure

 

 

PAYMENT PROCESSING 

If you purchase a product from us, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained on blah blah blah’s website link

 

WHO HAS ACCESS TO YOUR INFORMATION?

We only share your personal information with third parties that are relevant to help our Website run smoothly, as described below. We will not sell or rent your information to any other third parties (including for marketing purposes) unless we are required to do so by law.

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Third Party Service Providers working on our behalf: 

We may pass your information to our third party service providers for the purposes of completing website tasks and providing services to you on our behalf (for example to process orders and send you our newsletter). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond the FINCA JOSEFINA network, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

Third Party Product Providers we work in association with: 

General: We use Wix to power our online store--you can read more about how Wix uses your personal information here:  https://www.wix.com/about/privacy.

Payments: When you are using our secure online check out page, your order is processed by a third party payment processor, who specialise in the secure online capture and processing of credit/debit card transactions.

Most of our commerce payments are hosted by Square (square up.com) an online e-commerce transaction platform that allows us to sell our products and services to you. They store your data on a secure server behind a firewall where it is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).

Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All other direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Visa Debit, MasterCard and American Express.

Delivery: we work with several courier companies and we will share your address to allow your order to be fulfilled.

 

Please note: We may transfer your personal information to a third party if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our Terms and Conditions or to protect the rights, property or safety of our staff and customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected. 

 

LINKS TO OTHER WEBSITES

Our Website may contain links to other websites run by other organisations. This privacy policy applies only to our Website‚ so we encourage you to read the Privacy Policies on the other websites you visit. We cannot be responsible for the Privacy Policies and practices of other sites you visit, even if you access them using links from our Website.

In addition, if you linked to our Website from a third party site, we cannot be responsible for the Privacy Policies and practices of the owners and operators of that third party site.

 

DATA RETENTION

When you place an order through the Website, we keep order details so we can contact you if an issue arises. We will maintain your order information for our records unless and until you ask us to delete this information. 

Yours Rights Under the updated General Data Protection:

·       to access the personal details that we hold about you. Any requests for access will be completed within 30 days, and should not incur any fees.

·       correct any data we have about you that is incorrect, incomplete or out of date.

·       to be notified straight away, in the very unlikely event, of any data breaches that may occur.

 

Please email info@fincajosefina.co.uk to request access your information or ask for it to be removed or updated. 

 

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes.

 

CONTACT US

If you have any questions or suggestions about our Privacy Policy, please do not hesitate to contact us by email: info@fincajosefina.co.uk

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